Shipping policy

Orders ship via USPS, UPS, or FedEx. Once your order is placed, please allow our standard processing time before it ships.

Estimated delivery time is typically 5-7 business days from when your order ships. We currently ship within the United States only.

Once a package leaves our facility, delivery timing is in the carrier's hands and we're unable to guarantee exact delivery dates. You'll receive a shipping confirmation email with tracking information as soon as your order ships.

If your order hasn't arrived within the estimated window, or if something seems off with your shipment, please reach out to us at hello@dimemsg.com and we'll help sort it out.